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Learning Resources

NYC Schools Account

Did you know that you can track your child’s education on any computer, phone, or tablet? The NYC Schools Account (NYCSA) is an app that lets you see your student’s grades, attendance, fitness results, schedule, and more from anywhere and in all DOE languages: Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu. Get started right now! 

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Microsoft Software

You can get free Microsoft software to students and families with education-specific content that supports your child's academic improvement.

The Microsoft 365 A5 for students use benefit license allows students to download Office on their personal computers. This includes access to all the Office desktop apps including Microsoft Teams, with best-in-class security, compliance, and analytics. Students can install the latest version of Office on up to five PC or Mac computers and on other mobile devices, including Windows tablets and the iPad.

Visit the Microsoft Software for Students and Families Support page.


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Technical Support for Families

Visit SupportHub to browse, get answers, and request technology help.

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COVID-19 Resources for People with Disabilities

View a List of Providers Offering Free Wi-Fi or Special Accommodations for 60 Days.  https://www1.nyc.gov/site/mopd/resources/list-of-providers-offering-free-wifi.page

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iPads and School Devices

The DOE has loaned iPads to students across the city for remote learning. Visit this site if your student has questions about the ipad: https://www.schools.nyc.gov/learning/learn-at-home/technical-tools-and-support/getting-started-with-your-ipad

Visit here for iPad fixes: https://www.schools.nyc.gov/learning/digital-learning/ipads-and-laptops/ipad-fixes

What to do if your iPad is lost or stolen: https://www.schools.nyc.gov/learning/digital-learning/ipads-and-laptops/lost-or-stolen-ipads

How to return your DOE-loaned iPad: https://www.schools.nyc.gov/learning/digital-learning/ipads-and-laptops/ipad-returns

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NYCPS Student Accounts

The DOE has created student accounts for every single New York City public school student, Pre-k-8.
The account gives your student access to NYCPS Accounts, which is how students access: 
  • Student report cards (available in the Student Documents icon)
  • Multiple educational applications
  • G Suite, Microsoft O365, and Zoom (using secure central accounts)

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NYCPS Student Account ID and Password:

Manage your NYCPS account: https://www.schools.nyc.gov/learning/digital-learning/doe-student-accounts

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Digital Citizenship

Learn about how to be a good online citizen, and see the expected responsibilities of parents, students, and teachers.
https://www.schools.nyc.gov/school-life/school-environment/digital-citizenship

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